Automated Phone Trees Don’t Work For Bilingual Services
View this post on Instagram A post shared by Abogados NOW | Hispanic Legal Marketing Experts (@abogadosnow) “Better serve Hispanic clients by optimizing your phone system — starting with clearly displaying both dedicated Spanish and English phone numbers on your website. When a potential client calls, don’t force them through an automated phone tree. No-one […]
Why TikTok’s Short-Lived Shutdown Caused an Interesting Shift in Social Media
TikTok’s uncertainty in the last week displayed a very interesting way in which users and consumers on social media adapt to changes on platforms. Even when users love a service, they’re always on the lookout for what’s next. The recent buzz around TikTok’s potential shutdown is a perfect example. Though that crisis was short-lived, it […]