Last updated and effective date: January 31, 2025

Abogados Now (collectively, “Abogados Now”, “we”, “us,” “our”) is committed to protecting individual privacy and maintaining the trust of clients of our digital marketing services (collectively, “Clients”). It is important to us that we provide transparency regarding our collection, use, and disclosure of the personal information of our Clients. This includes information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household. We refer to this information as “personal information” throughout this Privacy Policy (“Policy”).

To help us meet our commitment to protecting your personal information, we have created this Policy. This Policy governs data protection matters across all Abogados Now websites and online platforms (collectively, “Websites”). This Privacy Policy, along with our Terms of Use, form an integral and binding part of our relationship with you.

By providing personal information to us or by using our Websites, you agree to our collection, use, disclosure, and storage of personal information as described in this Privacy Policy. This Policy describes how we use, share, and protect the personal information of individuals who use our Websites. It also describes your rights and choices regarding the use, access to, and correction of personal information.

1. What Our Privacy Policy Covers

This Policy describes how we use, share, and protect the personal information of our Clients. It also describes the rights and choices regarding use, access to, and correction of personal information available.

Our websites may include links to websites and/or applications operated and maintained by third-parties. Please note that we have no control over the privacy practices of websites or applications that we do not own. We encourage you to review the privacy practices of those third-parties.

2. What Personal Information We Collect

The types of personal information we obtain about you depends on how you interact with us and the services you request from us. When we use the term “personal information,” we are referring to information that identifies, relates to, describes, or can be associated with you. The following are the categories and specific types of personal information that we collect:

Personal Identifiers

Including your full name, address, email, phone number, date of birth, username, signature, social media handles, or other similar identifiers.

Government-Issued Identifiers

Including your driver’s license number, or other similar government identifier.

Device Information and Other Unique Identifiers

Including device identifier, internet protocol (IP) address, cookies, beacons, pixel tags, mobile ad identifier, or similar unique identifiers.

Internet or Other Network Activity

Including browsing or search history, and information regarding your interactions with our websites, emails, or advertisements.

Geolocation Data

Including information that permits us to determine your location, such as if you manually provide location information or enable your mobile device to send us precise location information.

Payment Information

Including credit or debit card numbers.

Inferences

Inferences drawn from or created based on any of the information identified above.

Job Applicant Information

Including professional or employment-related information (such as education and employment history) and any other information you provide in connection with applying and interviewing for employment at Abogados Now. If we retain you as an employee, this may include, among other things, your Social Security number or taxpayer ID.

3. How We Collect Personal Information

We collect personal information about you from various sources. For example, we collect and obtain information:

Directly from you

We collect personal information that you voluntarily submit to us, such as when you register for an account or create a profile, or contact us.

Using cookies and other automatic data collection technologies

When you visit our websites, use our Websites, open or click on emails we send you, or interact with our advertisements, we or third-parties we work with automatically collect certain information using technologies such as cookies, web beacons, clear GIF, pixels, internet tags, web server logs, and other data collection tools. For more information, please see “Cookies and Similar Tracking Technologies” section below.

From Social Media

If you interact with us on social media in connection with Abogados Now or our Websites, we collect information that you share with us, or that the social media platforms share with us. For more information about the privacy practices of those social media platforms, please review the privacy policies and settings of the social media platforms and networks that you use.

From Other Sources

For example, we may obtain information about you from other sources, such as data analytics providers, marketing or advertising service providers, fraud prevention service providers, vendors that provide services on our behalf, or publicly available sources. We also create information based on our analysis of the information we have collected from you.

4. Cookies and Tracking Technologies

We and our third-party service providers (such as advertising and analytics providers) use cookies, web beacons, pixels, internet tags, and other similar tracking technologies (collectively, “tracking technologies”) to gather information when you interact with our Websites and emails. Some tracking technologies help us maintain the security of our Websites and your account, prevent crashes, fix bugs, save your preferences, and assist with basic site functions. These tracking technologies are “required” because we need them for the Websites to work properly. We don’t provide the option to opt-out of these tracking technologies, but you can remove these “required” tracking technologies by modifying your browser settings. Please note, some features of our Websites may not be available to you as a result.

We permit third-parties to use tracking technologies on our Websites for analytics to understand how visitors interact with our Websites. For example, we use Google Analytics to evaluate Websites traffic and usage data to help us improve our products and services. We also permit third-parties to use tracking technologies on our Websites for advertising, including to help manage and display advertisements.

We also permit third-parties to use tracking technologies on our Websites for advertising, including to help manage and display advertisements, to tailor advertisements to your interests, or to send abandoned shopping cart reminders (depending on your communication preferences). The third-parties use their technology to provide advertising about products and services tailored to your interests which may appear either on our websites or on other websites. This is sometimes referred to as third-party behavioral advertising.

5. How We Use Personal Information

In general, personal information you submit to us is used either to respond to requests that you make, or to aid us in serving you better. We use your personal information in the following ways:

Providing Products and Services

We use your personal information to provide the Websites and services.

Communicating With You

We use your personal information to communicate with you, such as to send maintenance notices, respond to and/or follow-up on your requests, inquiries, issues or feedback, and to provide customer service.

Marketing and Promotional Purposes

We use personal information for advertising and promotional purposes, such as to send marketing communications by email or text message; and to show you advertisements for services tailored to your needs.

Analytics and Personalization

We use personal information to conduct research and analytics, including to improve our services and product offerings; to understand how you interact with our Websites, advertisements, and communications with you to determine which of our products or services are the most popular, and to improve our Websites and marketing campaigns; to personalize your experience, to save you time when you visit our Websites and to customize the marketing and advertising that we show you; to create a more personalized experience for you when you visit our stores; to provide services, to better understand our customers’ needs, and to provide personalized recommendations about our products and services.

Security and Fraud Prevention

We use personal information to detect, investigate, prevent, and take action against potential malicious, deceptive, fraudulent, or illegal activity, including attempts to manipulate or violate our policies, procedures, and terms and conditions, security incidents, and harm to the rights or property of Abogados Now and our Clients, employees, or others.

Legal Obligations

We use personal information to comply with our legal or regulatory obligations, to establish or exercise our rights, and to defend against a legal claim.

Core Business Functions

We use personal information to support core business functions, including to maintain records related to business process management; loss and fraud prevention, and to collect amounts owing to us; and to provide and maintain the functionality of our Websites, including identifying and repairing errors or problems.

Applicants

We use Job Applicant Information to make decisions about recruitment and in anticipation of a contract of employment. Providing this information is required for employment.

6. How We Share Personal Information

We disclose personal information only to the third-parties as indicated below, in addition to any specified disclosures described elsewhere in this Policy:

Business Affiliates

We may share your personal information with our business affiliates, including any affiliated companies, subsidiaries, sister companies. Our business affiliates process personal information as our service providers, where necessary to provide the Websites and services that you have requested, including to administer our Websites, or in other circumstances with your consent or as permitted or required by law.

Service Providers

We may share your personal information with third-party service providers for business or commercial purposes. Your personal information may be shared so that they can provide us with services, including customer support, data analytics, advertising, marketing, and data processing so that we can provide the Websites to you. We share your personal information with these service providers only so that they can provide us with services, and we prohibit our service providers from using or disclosing your personal information for any other purpose. Our third-party service providers are subject to strict confidentiality obligations.

[We share certain personal information with third-parties that perform services to support our core business functions and internal operations including: fulfilling orders, delivering packages, complying with your request for the shipment of products to or the provision of services by a third-party intermediary, sending postal mail, emails and text messages, analyzing customer data, providing marketing assistance, administering our Ratings & Reviews, supporting beacons, processing credit card and debit card payments, investigating fraudulent activity, conducting customer surveys, and providing customer service.]

Professional Advisors

We may share your personal information with our professional advisors, including legal, accounting, or other consulting services for purposes of audits or to comply with our legal obligations.

Third-Party Partners

We may share your personal information with third-parties that we have partnered with to jointly create and offer a product, service, or joint promotion. If you decide to obtain a product or service that is offered by any of our third-party partners, the personal information that you provide will be shared with us and them. Any use of your information by our third-party partners is not governed by this Privacy Policy, but by the third-party’s own privacy policy.

Business Transfers

We may disclose personal information to a buyer or successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Abogados Now’s assets, whether as a going concern or as part of bankruptcy, liquidation, receivership, or similar proceeding in which personal information held by Abogados Now are among the assets to be transferred.

Law Enforcement and Legal Request

We may disclose personal information to comply with applicable legal and our regulatory monitoring and reporting obligations (which may include laws outside your country of residence), to respond to requests from public and government authorities (which may include authorities outside your country of residence), to cooperate with law enforcement, or for other legal reasons.

Enforcement of Legal Rights

We may disclose personal information to the extent they are necessary to enforce or protect our rights, privacy, safety or property, and/or that of our affiliates, you or others, including enforcing our Terms of Use and any other agreements (such as for billing and collection purposes and fraud prevention).

7. Personal Information of Minors

We do not knowingly collect personal information from children under the age of eighteen (18) without authorization by a holder of parental responsibility. If you believe that we may have collected personal information from or about a child under the age of eighteen (18) without such authorization, please contact us at [email protected].

8. How We Protect Personal Information

We take the protection of your personal information seriously. Abogados Now employees who have access to your personal information are made aware of the importance of keeping it confidential. We care about the security of the information and use various administrative, and technological safeguards to preserve the integrity and security of all information collected through our Websites.

However, no data security measures can guarantee complete security; we also depend on you to take common sense steps to ensure your personal information remains secure. Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Websites. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on our Websites.

9. How Long We Retain Personal Information

In general, we retain your personal information for only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. In the event that you make a verifiable request to delete your personal information and no exceptions apply, we will no longer retain your personal information. Please note that in many circumstances we are required to retain all, or a portion, of your personal information to comply with our legal obligations, resolve disputes, enforce our agreements, to protect against fraudulent, deceptive, or illegal activity, or for another one of our business purposes.

The criteria used to determine our retention periods includes, without limitation:

The length of time we have an ongoing relationship with you and provide the Websites to you;
Whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of your transactions for a certain period of time before we can delete them); or
Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation or regulatory investigations).

10. Your Privacy Rights

Depending on where you reside or applicable law, you may exercise the rights described below. Please note that some of the rights may vary depending on your country, state, or province of residence.

Accessing, Updating, Correcting, and Deleting Personal Information

You may have the right to request (1) access to and receive details about the personal information we maintain about you and how we process it; (2) update your personal information or correct any inaccuracies; (3) receive a copy of your personal information that we have collected and processed; (4) or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. There may be limitations to these rights based on your specific circumstances and applicable law.

You can submit a privacy rights request by emailing us at [email protected].

Identity Verification

For us to process certain privacy rights requests, we will need to verify your identity to confirm that the request came from you. This is done to protect your identity and personal information. Depending on your request, we will ask for information such as your name and an email address that you have used with Abogados Now, or other personal information that you have previously provided to us. For certain requests, we may also ask you to provide other details but in no event will we ever attempt to collect any sensitive personal information such as any financial/banking information or your Driver’s License, Social Security, or Passport numbers.

11. Information for California Residents

This section of our Privacy Policy is specifically for California residents and explains how we collect, use, and disclose personal information relating to California residents covered by the California Consumer Privacy Act (“CCPA”) and the California Privacy Rights Act (“CPRA”). The CCPA and CPRA define “personal information” as any information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular California resident or household.

Categories of Personal Information We Collect and Our Purposes for Collection and Use

You can find a list of the categories of personal information that we collect in Section 2 titled “What Personal Information We Collect”. For details regarding the sources form which we obtain personal information, please see Section 3 titled “How We Collect Personal Information”. We collect and use personal information for the business or commercial purposes described in Section 5 titled “How We Use Personal Information”.

Categories of Personal Information Disclosed and Categories of Recipients

We disclose the following categories of personal information for business or commercial purposes to the categories of recipients listed below:
We share Personal Identifiers with: service providers, third-parties, advertising networks, and social media networks.
We share Internet or Other Network Activity with: service providers, third-parties, advertising networks, and social media networks.
We share Geolocation Data with: service providers and third-parties.
We share Payment Information with: service providers who process payments.
We share Commercial Information with: service providers, third-parties, advertising networks, and social media networks.
We share User Content with: service providers who help administer our programs, such as Community or product reviews, and social media networks.
We share Audio and Visual Information with: service providers who help administer customer service and fraud or loss prevention services.
We share Inferences with: service providers who help administer marketing and personalization.

For more information on how your information is shared, please see Section 3 titled “How We Share Your Personal Information”. We may also need to share any of the above categories of information pursuant to reasons described in Section 5 titled “How We Share Your Personal Information”.

Sale of Personal Information / Do Not Sell or Share

Our use of tracking technologies may be considered a “sale” under California law. You may opt out of the sale and sharing of your personal information by using global privacy control (“GPC”) settings through a compatible web browser or by clicking the “Do Not Sell or Share My Personal Information” link at the bottom of our Websites found within the cookie banner at the bottom of the Websites and selecting your preferences.” If you choose to use the GPC signal, you will need to turn it on for each supported browser or browser extension you use. We do not knowingly sell the personal information of consumers under 16 years of age.

Categories of personal information disclosed that may be considered a “sale” under California law: Personal Identifiers; Device Information and Other Unique Identifiers; and Internet or Other Network Activity.

Categories of third parties to whom personal information was disclosed that may be considered a “sale” under California law include advertisers and marketing partners, data analytics providers, and social media networks.

Right to Limit the Use of Sensitive Personal Information

Abogados Now does not collect any sensitive personal information for any individuals.
Retention of Personal Information

For information regarding how long we retain your personal information, please see Section 9 titled “How Long We Retain Your Personal Information”.
Your California Privacy Rights

Under the CCPA and CPRA, California residents have certain rights with respect to personal data about them we have collected. California residents are entitled to contact us to request information about whether we have disclosed personal information to third parties for the third parties’ direct marketing purposes.

California consumers have the right to:

Request disclosure of the categories and specific pieces of personal information that Abogados Now has collected about you; Request disclosure of the categories of third-party sources, if any, from which Abogados Now has collected personal information about you; Disclosure of the business or commercial purpose(s) for which your personal information has been collected by Abogados Now; Receive a list of the categories of third parties with whom Abogados Now has shared your personal information; Request that Abogados Now delete any personal information that it has collected from you (subject to exceptions); Request that Abogados Now correct inaccurate personal information that Abogados Now has about you; Request that Abogados Now limit the use of sensitive personal information to only that which is necessary for providing products and services; Request to opt-out of automated decision-making, including profiling and targeted advertising; and Not be discriminated against by Abogados Now (e.g., charged different rates, provided different levels of service, denied goods or services, or suggested any of the preceding) for exercising any of the individual rights granted above.
To exercise any of your rights as a California consumer, you can submit a request to [email protected].

Before complying with your request, we will need to verify that it is you that is making the request. To accomplish this, you will be requested to confirm specific personal information that we already know about you. California consumers are limited to two requests for Personal Information per twelve (12) month period. Only you or an authorized agent may make a verifiable data subject request related to your personal information. The verifiable data subject request must provide sufficient information and documentation to allow us to verify that you (or an authorized agent) are the person about whom we collected personal information. We will not provide you with personal information if we cannot verify your identity and/or authority to make the data subject request and confirm the personal information belongs to you or the represented individual. We use personal information provided in a verifiable data subject request solely to verify the requestor’s identity or authority to make the request.

We will respond to a verifiable data subject request within forty-five (45) days of its receipt. If we require more time, we will inform you of the reason and extension period which is an additional forty-five (45) days. We will deliver our response to electronically at the email address in your request. All disclosures we provide will only cover the twelve (12) month period preceding the verifiable request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable.

We do not charge a fee to process or respond to your verifiable data subject request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Right to Non-Discrimination

We do not discriminate against any California residents who exercise any of their rights described in this Policy.

12. Telephone Consumer Protection Act Disclosures

Consent to Communications

By providing your contact information, including your phone number, you expressly consent to receive calls and text messages from Abogados Now and its representatives. These communications may include informational, transactional, and promotional messages related to our services. Consent is not a condition of purchase, and you may opt-out at any time as described below.

Use of Automatic Dialing Systems

Abogados Now may use an automatic telephone dialing system (“ATDS”) or pre-recorded voice messages to contact you for the purposes stated above. These systems are used in compliance with the Telephone Consumer Protection Act (“TCPA”) and applicable state laws.

Text Messaging Terms

Text messages from Abogados Now are subject to the following terms:

Frequency: Message frequency may vary depending on your interaction with our services.

Message and Data Rates: Standard message and data rates may apply depending on your mobile carrier and plan.

Opt-Out: You may opt-out of receiving text messages at any time by replying “STOP” to any text message from us. After you opt-out, we may send a confirmation text to confirm your request has been processed.

CTIA Compliance

Abogados Now adheres to the principles outlined by the Cellular Telecommunications Industry Association (“CTIA”) to ensure responsible communication practices. This includes:

Clearly identifying AbogadosNOW as the sender of text messages.
Providing clear and concise instructions for opting out of communications.
Prohibiting the sharing of your mobile number with third parties for marketing purposes without your explicit consent.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All OPT-IN requests include text messaging originator opt-in data and consent; this information will not be shared with third parties.

13. Communicating With Us

If you have any questions or complaints related to our practices with respect to the collection, use, or disclosure of personal information, or if you would like to update your information, please contact us at [email protected].

14. Updates to the Privacy Policy

It is our intent to post any changes we make to our Privacy Policy on this page, with a notice that it has been updated on our main homepage. If we make material changes to how we treat your personal information, we will notify you through a notice on the homepage. The date that this Privacy Policy was last revised is listed at the top of the page. You are responsible for visiting our website and this Privacy Policy to check for any changes.