“What I find so interesting is that even if you have Spanish-speaking staff, a Spanish-speaking client who prefers to speak Spanish often brings a loved one who speaks English to meetings.
I’ve always thought this was fascinating. Even with an intake process that scores a 10 out of 10 in Spanish—establishing credibility and trust, along with the promise that future meetings will be conducted entirely in Spanish—many Spanish speakers still bring someone who speaks English.”
This highlights that you can always support the Hispanic community, regardless of language barriers. Additionally, the staffing capabilities today, especially with virtual staffing, make it essential to hire for bilingual markets. There’s really no excuse not to prioritize this anymore; it’s a necessity.”
– Hugo E. Gomez, Founder (Abogados Now)